Understanding The Grading System For Refurbished Mobile Phones

So you’ve decided to buy a refurbished smartphone.

Good job! Your pocket and the planet will thank you.

“But how do I know what I’m going to get?” You ask tentatively. You’ve shopped secondhand and sold goods at online auction before, with mixed results. And if there’s one thing everyone can agree on, it’s that uncertainty is uncomfortable.

Well, here’s some piece of mind from your friends at Doji. Because buying with us will never leave you wondering what to expect. We separate all mobile devices into 3 categories, that we call "conditions", and this is common throughout the refurbished marketplace. The condition will impact the price you will pay for your device, but not their functionality.

That way, you can choose exactly what to prioritise, fully understanding what you’ll get in return.

Those categories, based on the aesthetics of the device, look like this:

Excellent: Hard to believe it's not new! Flawless screen. Sides and back may have a few micro scratches. Battery health at least 85%.

Very good: Screen may have a few micro scratches, invisible if the device is held at arm's length or when the display is on. Sides and back may have small scratches. Battery health at least 83%.

Good: Screen may have small scratches, visible if holding the device at arm's length. Sides and back may have small scratches and minor scuffs. Battery health at least 83%.


Now, let’s go a little deeper. To qualify for each label, every one of these attributes must be met:

Excellent

  • Device fully tested and verified to be working perfectly;
  • Device unlocked to any network;
  • Battery health of at least 85%;
  • Screen in pristine condition, with no marks in sight;
  • Sides and back may have slightly visible micro scratches;
  • Fully eligible for our 12-month warranty and 30-day return policy.

Very good

  • Device fully tested and verified to be working perfectly;
  • Device unlocked to any network;
  • Battery health of at least 83%;
  • Screen may have micro scratches, invisible if the device is held at arm's length or when the display is on;
  • Sides and back may have small scratches, but no scuffs, dents or cracks;
  • Fully eligible for our 12-month warranty and 30-day return policy.

Good

  • Device fully tested and verified to be working perfectly;
  • Device unlocked to any network;
  • Battery health of at least 83%;
  • Screen may have small scratches, visible if holding the device at arm's length, but invisible in normal use when the display is on;
  • Sides and back may have small scratches and minor scuffs and chips visible, but no dents or cracks;
  • Fully eligible for our 12-month warranty and 30-day return policy.

 
So now you know. Buying your next mobile phone with Doji is as simple as choosing your condition, choosing your device, and if you’re feeling lucky, choosing your own price.

Meet you there! doji.co.uk

 

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