Is Buying A Phone On eBay Safe?

January 10, 2024
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Buying Tips

Is it safe to buy a phone on eBay?

If you're in the market for a new phone, you may be considering buying one on eBay. After all, it's a great way to save money. But is it safe? For the most part, yes - eBay is a safe site and has many ways of protecting its buyers and sellers. However, there are always fraudsters and scammers out there, so it's important to be vigilant when shopping online.

Sellers on eBay very often poorly describe the damage on their devices, this increases the chance of people buying - and they know that it's often too much hassle for people to return the item. But even if you do your research and buy from a reputable seller, there's always the chance that the phone won't be in the condition stated. The worst part is that you as the buyer get stuck with the hassle of returning the phone, repairing it, and chasing the seller for some of your money back. You waste your money and your time.

Warranties on eBay?

Couple browsing new phones in a store

Typically auction sites like eBay don't provide warranties on their items but if you are lucky enough to find a product with a warranty, you aren't guaranteed the warranty will be of any use. Even if you purchase a smartphone which is 'new' or 'sealed in box', it could have sat on a shelf for 16 months. If the person you've bought the phone from isn't an authorised retailer, you might find that the manufacturer won't honour the warranty either. You'll be left with the cost and hassle of repairing the device.

What other options are there to buy a good quality used phone?

Well firstly, it's great you've decided to buy used. Whether you're doing it to save money or to save the planet, it's awesome you're helping to reduce electronic waste and the environmental damage caused during the manufacturing process.

There are plenty of other options: Facebook Marketplace, Amazon, Computer Exchange, and local retailers. But each has its own pitfalls, whether it's cost, fake products, or fraudulent sellers.

Doji is an auction site, similar to eBay, you can make offers on products or chose to buy now. We're a market maker rather than a retailer, the price you pay is between you and the seller. The main difference between Doji and eBay, is that Doji only allows on its platform professional and certified sellers, who verify the quality and condition of the smartphone, if there are any issues we sort them. We either have the device repaired, or in some cases can sort you an even better device.

Perhaps best of all, we give the phone a brand new 12-month warranty. Ensuring if there are any issues with the handset over the next year, you have the peace of mind to know it's covered.

So what are you waiting for? Find your next phone now on Doji today and start saving yourself some money!

Here are a few of our best selling smartphone models:

 

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